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Returns

 

Our return policy lasts 14 days after receipt of your purchase unless other stated in the product description. Unworn, unwashed, undamaged items including all tags and in original packing can be returned within the spcified period.

Please send us an email to info@hazanah.com to confirm your return or exchange. We will send you further instructions by email.

Shipping costs for returns are always at customers expense.

Customers who received free delivery for shopping at a certain amount will get the shipping costs deducted if the value of returns go below the free delivery amount mentioned in the promotion.

Sale items and purchases made with discount coupons are exchangeable (unless it is expressly stated) but not refundable. Products may be exchanged in a limited time subject to stock availability. Scarves and inners are non refundable and non exchangeable.